Service Request Ticket - # 21059

Service Request Information

CONTACT Name Grim, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2007 02:55 PM
Department Creative Arts/Theater-Dance Phone 88417
Location Email grims@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031180[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224NXNV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software

Wired NIC 00:0A:95:C1:39:28

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jun 12, 2007 11:30 AM 
That step fixed the issue. Closing ticket.
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Michael Orr Jun 12, 2007 11:18 AM 
Task reassigned to Michael Orr.
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Michael Orr Jun 12, 2007 11:18 AM 
Heading over.
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Michael Orr Jun 12, 2007 09:46 AM 
Called, left vm for times.
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Michael Orr Jun 12, 2007 09:39 AM 
First post here may have some help.

http://duc.digidesign.com/showflat.php?Number=852841
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Christian Mendez Jun 11, 2007 02:58 PM 
Just noticed it Friday Evening. It has worked 
fine before then. Pro Tools Version 6.9 he was 
using, but Today he upgraded to 6.9.2 and did not 
solve the problem. He is on a MAC.
**He stated that he needs this software because 
he is working on commencement**

He will be in his office until 5:00pm today, and 
Available from 10:00am to 5:00pm tomorrow and 
rest of week.
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