Service Request Ticket - # 21065

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2007 08:45 AM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060334[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0629YB010E Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059051

Wired NIC 00:14:4F:48:83:D1

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jun 12, 2007 11:50 AM 
Fixed.
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Skyler Gregory Jun 12, 2007 11:15 AM 
Task reassigned to Brad Dougherty.
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Sarah Callaway Jun 12, 2007 10:43 AM 
Nancy called back, saying that it is very
important to get this taken care of, and asking if
I could prioritize this task.
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Sarah Callaway Jun 12, 2007 08:45 AM 
It will allow Nancy to sign in, but her officers
cannot sign in.
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