Service Request Ticket - # 21075

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2007 02:24 PM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050319[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 406R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:97:18:B4

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Jun 12, 2007 03:20 PM 
this has been fixed.
 Add Attachment
Courtney Wehner Jun 12, 2007 02:26 PM 
She said that she has to do Ctrl+Alt+Delete is 
the only thing that will unfreeze the program. 
She said other people in her office are having 
the same problem.
 Add Attachment
Brian Smith Jun 12, 2007 02:25 PM 
Task reassigned to Brian Smith.
 Add Attachment