Service Request Ticket - # 21078

Service Request Information

CONTACT Name Parpart, Jerrie Lee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2007 02:33 PM
Department Library & Media Services Phone 88419
Location Email parparj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20020647[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Deskjet 1220C/PS
Serial No. Location PDR

Model C8100A Hostname
Notes Ink/Toner Refill

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public

Entered by Date Memo
Skyler Gregory Jun 12, 2007 03:08 PM
Called and let them know that the problem is fixed.
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Skyler Gregory Jun 12, 2007 03:07 PM
Task reassigned to Skyler Gregory.
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Joan Guralnick Jun 12, 2007 02:36 PM
Student worker Kristin Johnson called this in.  
In order to unfreeze the computer she can escape 
out of the screen. It takes her to the desktop. 
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