Service Request Ticket - # 21084

Service Request Information

CONTACT Name Wilson, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2007 02:49 PM
Department The Research Institute Phone 88786
Location Email wilsonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041091[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 4600 - TRI Purchased - TRI# 87321035
Serial No. Location PDR

CPU Unknown


OS Unknown Software
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jun 13, 2007 09:49 AM 
Completely re-setup the java connector.

Closing the task.
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Audrey Sundkvist Jun 13, 2007 08:38 AM 
Task reassigned to Brad Dougherty.
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Courtney Wehner Jun 12, 2007 04:51 PM 
She called back and said that it was working and 
now when she went to send a message there is no 
SEND button, and when she went to check for 
newmail they are not showing up. She will be in 
tomorrow at 8:15a tomorrow and needs help with 
this ASAP.
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Skyler Gregory Jun 12, 2007 04:06 PM 
I had to move her old files into her new profile.
Problem solved now.
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Skyler Gregory Jun 12, 2007 03:11 PM 
Task reassigned to Skyler Gregory.
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Courtney Wehner Jun 12, 2007 02:50 PM 
She will be till 5p.
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Courtney Wehner Jun 12, 2007 02:50 PM 
..because a data file to send and recieve mail 
could not be found." She is stuck and cannot go 
any further. She clicks OK and it closes her out 
of email.
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