Service Request Ticket - # 21089

Service Request Information

CONTACT Name Bentley, Larry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2007 07:27 AM
Department University Computing Solutions Phone 88975
Location Email bentleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060591[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Precision 690 Computer, 2.00GHz, 4MB L2, 1333
Serial No. 1C35VC1 Location PDR

CPU Quad Xeon, Two 2GHz Dual-Core Intel Xeon


OS Unknown Software

Wired NIC 00:19:B9:2C:25:AA

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jun 13, 2007 02:33 PM 
cwadswo, added to the admin group.
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Audrey Macken Jun 13, 2007 02:16 PM 
He called back and said he will be around for 'a 
while'. I am notifying the techs.
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Myron Hoeckle (Student) Jun 13, 2007 02:15 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Jun 13, 2007 08:38 AM 
called no one there.
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Mark Lyons Jun 13, 2007 07:31 AM 
Larry has a student that is supposed to be able 
to save to a few network drives, but she cannot 
save to them or to the local drives. Crystal 
Wadsworth is the student, but she was not there 
and Larry did not have the contact information 
for her.
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