Service Request Ticket - # 21098

Service Request Information

CONTACT Name France, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2007 10:21 AM
Department Registrar’s Office Phone 88189
Location Email francen@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050776[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. CPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:F1

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jun 14, 2007 08:14 AM 
Done.
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Brad Dougherty Jun 13, 2007 10:32 AM 
Task reassigned to Brad Dougherty.
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Audrey Macken Jun 13, 2007 10:26 AM 
These files are for Commencement, which is coming 
up very soon.
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Audrey Macken Jun 13, 2007 10:24 AM 
Nancy got a message saying Word recovered two 
files, 2007bergeronbook and 2007marchingorder, 
and that she needs to save them. When she tried 
to save them she got a message saying Word is 
unable to read the documents. She thinks she had 
them saved to her H drive, but she doesn't know. 
She is nearing a heart attack over this.
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