Service Request Ticket - # 21106

Service Request Information

CONTACT Name Silbernagel, Darin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 14, 2007 08:13 AM
Department VP Finance & Administration Phone 88176
Location Email silbernd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051168[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB80CB FRU S#0619BB80AC Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3B:A9:61

TECHS Submitted by Connor Rapkoch Contact crapkoch06@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jun 14, 2007 10:32 AM 
Joe needed to update the driver on the term servs.
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Brad Dougherty Jun 14, 2007 10:31 AM 
Task reassigned to Brad Dougherty.
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Connor Rapkoch Jun 14, 2007 08:16 AM 
There is a problem with radar connection to 
printer. Using terminal 7 and 8. He can print 
when he moves to another computer.  This was 
fixed yesterday,but it is happening again today.
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