Service Request Ticket

Service Request Information

CONTACT	Name	Rosenblad, BJ	Date	Jun 14, 2007 01:28 PM
	Department	College of Education	Phone	88758
	Location		Email	rosenblb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20060822 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	HP Deskjet 6940 Color Inkjet Printer #C8970A
	Serial No.	SMY73D9R071	Location	PDR
	Model	C8970A	Hostname
	Notes	it is networkable but is hooked up locally for Rosenblad	Ink/Toner Refill

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	asundkv@wou.edu	88925

Entered by	Date	Memo
Audrey Sundkvist			Email Public
Entered by	Date	Memo
Audrey Sundkvist	Jul 23, 2007 02:37 PM	BJ's printer is set up locally and called "HP Deskjet 6940". BJ may need it set up under her profile; I left her a note explaining that and for her to call us when she will be in so that we can set up the printer for her if necessary.	Add Attachment
Audrey Sundkvist	Jul 23, 2007 01:26 PM	Task reassigned to Audrey Sundkvist.	Add Attachment
Joe Crowe	Jul 13, 2007 04:53 PM	Call Bev Merriman. She can let us into the appropriate spots.	Add Attachment
Audrey Sundkvist	Jul 06, 2007 02:18 PM	Called and left another message asking for times.	Add Attachment
Audrey Sundkvist	Jun 27, 2007 09:38 AM	Called and left a message asking for times. BJ is a woman, just an FYI. The printer is on the edge of the desk next to Levi.	Add Attachment
Tricia Flaherty	Jun 14, 2007 01:31 PM	I will put on desk in ITC008 with invoice cable and extra cartridge, etc. It has been specifically requested that Beverly Merriman is given the extra cartridge to store for professor Rosenblad	Add Attachment