Service Request Ticket - # 21124

Service Request Information

CONTACT Name Alderson, Kathryn L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 14, 2007 02:15 PM
Department Phone 88441
Location Email aldersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040146[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4, 2.8GHz
Serial No. 5tf8h51 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software

Wired NIC 00:11:11:0E:DD:18

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jun 15, 2007 08:46 AM 
Got it hooked back in and showed Kathy where they
hook in.
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Joe Crowe Jun 14, 2007 03:53 PM 
Task reassigned to Adam Wehner.
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Courtney Wehner Jun 14, 2007 02:16 PM 
Reference #13 located in the reference area of 
the library. She would like someone to show her 
how/where to plug in the monitor so she does not 
have to call us next time this happens. She will 
be in today until 3p, and then at the front desk 
tomorrow morning.
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