Service Request Ticket - # 21131

Service Request Information

CONTACT Name Birken, Jim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2007 09:03 AM
Department Advancement & Foundation Phone 88145
Location Email birkenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040831[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag 6XQNB71 Description Latitude D610, Pentium M, 760 (2.00GHz) 14.1 SXGA+
Serial No. 6XQNB71 Location PDR

CPU Pentium M 2.0 GHz


OS Unknown Software MS Office PRo 2003 from P0052524

Wireless NIC 00:90:4B:D7:58:E7

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Jun 15, 2007 03:04 PM 
The wireless wasn't connecting. I fixed that. I am
assuming that was the problem but Jim wasn't there
so I don't know for sure. He'll be back in a few
days and if there is a different problem, they
will call us back.
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Skyler Gregory Jun 15, 2007 02:39 PM 
Task reassigned to Skyler Gregory.
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Brian Witt Jun 15, 2007 02:07 PM 
Task reassigned to Brian Witt.
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Audrey Macken Jun 15, 2007 09:05 AM 
The laptop has not be configured again for office 
use and they can't use wireless, now, because of 
it.
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