Service Request Ticket - # 21139

Service Request Information

CONTACT Name Olsen, Robin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2007 01:11 PM
Department Phone 88359
Location Email olsenr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030812[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:04

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jul 30, 2007 02:45 PM 
Still working. Closing the task.
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Brad Dougherty Jul 18, 2007 03:53 PM 
Installed Roboform. Gonna check back in a few days.
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Brad Dougherty Jun 15, 2007 04:35 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Jun 15, 2007 04:34 PM 
Roboform is software that we don't support. He
said he would call me back if he needed assistance.
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Brian Witt Jun 15, 2007 01:49 PM 
Task reassigned to Brad Dougherty.
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Audrey Macken Jun 15, 2007 01:12 PM 
Every morning when he comes in, for about the 
past week, Roboform has uninstalled itself. This 
is beginning to hold up his work quite a bit.
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