Service Request Ticket - # 21154

Service Request Information

CONTACT Name McFadden, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 18, 2007 10:40 AM
Department Creative Arts/Theater-Dance Phone 88827
Location Email mcfadds@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031193[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224PSNV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software

Wired NIC 00:0A:95:C1:29:16

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Audrey Macken Jun 18, 2007 11:30 AM 
She called with a question about this, 
transferred her to Brad.
 Add Attachment
Audrey Macken Jun 18, 2007 11:30 AM 
She called with a question about this, 
transferred her to Brad.
 Add Attachment
Brad Dougherty Jun 18, 2007 11:26 AM 
Task reassigned to Brad Dougherty.
 Add Attachment
Brad Dougherty Jun 18, 2007 11:25 AM 
I nuked everything Firefox. It's working now.
 Add Attachment
Michael Orr Jun 18, 2007 10:56 AM 
Heading over.
 Add Attachment
Audrey Macken Jun 18, 2007 10:42 AM 
She can access her email just fine using firefox 
at home, but when she is on her office computer, 
she enters her username and password and 
clicks 'log in' and she just gets the same login 
screen again, with no error messages.
Add Attachment