Service Request Ticket - # 21158

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 18, 2007 12:56 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060624[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Inspiron 6400 Dual Core, 1.83GHz, 667MHz FSB
Serial No. 88MJVC1 Location PDR

CPU Intel Core 2 Duo T5600(2MB/1.86GHz/667MHz)


OS Unknown Software Roxio Creator basic(bundled), MS Office 2007 Pro Plus from P0061124 installed as Office Pro 2003, Windows Vista Business but installed as Windows XP Pro

Wired NIC 00:19:B9:63:6F:C9


Wireless NIC 00:19:7E:42:4D:8B

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jun 18, 2007 04:34 PM 
Reset the local password for a student account.
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Audrey Sundkvist Jun 18, 2007 04:24 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Macken Jun 18, 2007 12:57 PM 
One of the new laptops doesn't have a password 
for logging into it.
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