Service Request Ticket - # 21172

Service Request Information

CONTACT Name Newland, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 19, 2007 11:46 AM
Department Advancement & Foundation Phone 88147
Location Email newlands@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030628[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. ZM80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:03:17

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Kate Bappe Jun 26, 2007 10:08 AM 
Sandy called to say she found the files in last 
years foulder and has restored them.
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Michael Orr Jun 26, 2007 09:47 AM 
Called and left another vm. Sandy's vm says that
"today friday june 8th i will be out of the
office" so I'm not sure if she's actually
answering the number we have for her or not.
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Michael Orr Jun 20, 2007 02:11 PM 
When we're done with this task please close and
flag under Joan since there were NO NOTES left
regarding this task.
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Michael Orr Jun 20, 2007 02:10 PM 
Called Sandy to verify the file information.

Got vm. Left message for Sandy Newland asking for
clarification. Her vm message is from June 8th.
Not sure of her current status.

I asked her to call/email us with the specific
path name so we can be certain to restore the
proper file.
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Joe Crowe Jun 19, 2007 05:03 PM 
Let's contact Sandy to verify
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Brian Smith Jun 19, 2007 12:27 PM 
There weren't any notes left on this task. I went 
over to the help desk and found a written note on 
the desk. 
i:/advancement/inst_pidv/smith series/06-
07/picnic/ssa auction 06-07.dsg

apparently they need this restored to thursday or 
friday.
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