Service Request Ticket - # 21173

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 19, 2007 11:49 AM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20031290[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. F3JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835

Wired NIC 00:0C:F1:EA:10:41


TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public

Entered by Date Memo
Myron Hoeckle (Student) Jun 26, 2007 12:24 PM
its all setup.
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Myron Hoeckle (Student) Jun 26, 2007 09:52 AM
20031304[Edit Inv], is LeRon's Computer
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Myron Hoeckle (Student) Jun 26, 2007 09:50 AM
"Tolley LeRon's computer (20031374) located in the
same area as Sue's also needs this done" 20031374[Edit Inv],
according to inventory is one of the service
request desk monitors...
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Myron Hoeckle (Student) Jun 26, 2007 09:48 AM
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Jun 26, 2007 09:44 AM
tracking down leron's machine
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Myron Hoeckle (Student) Jun 26, 2007 09:39 AM
test page seemed to work fine.
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Joe Crowe Jun 25, 2007 06:12 PM
BTW...Stan approved this
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Joe Crowe Jun 25, 2007 06:01 PM
They get the \\radar\ep-depikoncopier as part of
their login.  You may need to delete this instance
and reattach.  The print device was replaced with
a newer model.
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Joe Crowe Jun 19, 2007 05:23 PM
Task reassigned to Joe Crowe.
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Joe Crowe Jun 19, 2007 05:22 PM
Leaving a msg for Stan to ensure that this is okay.
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Audrey Sundkvist Jun 19, 2007 02:24 PM
Called and went straight to VM. I didn't leave a
message, but will try again later.
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Jonathan Guillen Jun 19, 2007 11:53 AM
User called back. Tolley LeRon's computer 
(20031374) located in the same area as Sue's also 
needs this done. 
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Jonathan Guillen Jun 19, 2007 11:50 AM
Printer: Canon ImageRunner 3035 located in TH 
101. Sue didn't have a WOU # or a printer name to 
give. 
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