Service Request Ticket - # 21174

Service Request Information

CONTACT Name Yliniemi, Beth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 19, 2007 01:03 PM
Department Human Resources Phone 88677
Location Email yliniemie@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050782[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 55Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:3B:41

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact wendlerb@wou.edu 88033

Tracking

Entered by Date Memo
Brian Wendler
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jun 19, 2007 02:32 PM 
Task reassigned to Brian Wendler.
 Add Attachment
Myron Hoeckle (Student) Jun 19, 2007 02:32 PM 
this is a banner issue.
 Add Attachment
Audrey Macken Jun 19, 2007 01:05 PM 
She was trying to run some address changes when 
she got a message saying 'Gaj job aborted, please 
call the helpdesk'. The program she was using is 
called Swrardr and the job number is 180901.
 Add Attachment