Service Request Ticket - # 21202

Service Request Information

CONTACT Name Miyagishima, Bryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 21, 2007 11:28 AM
Department Phone 88892
Location Email miyagib@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030773[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location To be PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:01:C2

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jun 21, 2007 03:37 PM 
Someone changed the admin password, so I could not
log in locally.  No one can log onto the machine
through mash because the date is out of sync with
the server.  Had to adjust the date through BIOS,
which took care of the problem.  I also set the
admin password back to the standard.
 Add Attachment
Sarah Callaway Jun 21, 2007 02:20 PM 
Available anytime.  Bryan will there until 6pm 
and then until 5pm tomorrow.  No one else is 
having difficulty.
 Add Attachment
Brian Witt Jun 21, 2007 01:49 PM 
Left VM for times
 Add Attachment
Brian Witt Jun 21, 2007 12:45 PM 
Task reassigned to Brian Witt.
 Add Attachment
Sarah Callaway Jun 21, 2007 11:29 AM 
when attempting to log in the computer gives a 
message stating that the system time and date 
properties are incorrect.  It will not allow him 
to log in.
 Add Attachment