Service Request Ticket - # 21203

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 21, 2007 11:31 AM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20020022[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description P0038198; Dimension 4500, P4 -2.0GHz
Serial No. 33TBM11 Location PDR

CPU Pentium 4-2.0GHz


OS Unknown Software

Wired NIC 00:07:E9:00:81:E2


TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact ucsnetwork@wou.edu 88507

Tracking

Entered by Date Memo
Network Admin
Email

Public

Entered by Date Memo
Myron Hoeckle (Student) Jun 21, 2007 03:17 PM
Task reassigned to Network Admin.
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Myron Hoeckle (Student) Jun 21, 2007 03:17 PM
Monitor has been fixed.
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Myron Hoeckle (Student) Jun 21, 2007 02:09 PM
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Jun 21, 2007 02:09 PM
taking a cord with meh, heading there now.
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Sarah Callaway Jun 21, 2007 12:50 PM
She will be there until 5pm though she may leave 
for a short time at 3:30
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Audrey Sundkvist Jun 21, 2007 12:08 PM
Called and left a message asking for her to call
us back with a good time for us to stop by.
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Sarah Callaway Jun 21, 2007 11:33 AM
****This is an email****Hello,
 
I need three things:
 
1.  I have a student worker, Shannon Lettow, 
computer login slettow@wou.edu that needs access 
to the Public Safety "I" drive.  Joe said he had 
given her access, but she is still unable to get 
into it.  She needs this access in order to do 
projects she will be assigned.
 
2.  One of my computer monitors for our cameras 
is not working.  I believe it needs a new video 
cord or something.  I think it got pulled when 
they waxed our floors. The computer number is 
20020022[Edit Inv].  
 
3.  I need someone to come down to my office and 
somehow clean up the computer cords that are 
under my desk.  Most of these cards are for the 
screens for the cameras, but it's a jumbled 
mess.  If I could get someone to check it out it 
would be greatly appreciated.
 
Please contact me at 8-8481 if you have any 
questions.
 
Thank you,
Nancy Minnick


Nancy Minnick 
Office Coordinator 
Campus Public Safety 
Phone:  503-838-8049 
Fax:  503-838-8100 
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