Service Request Ticket - # 21207

Service Request Information

CONTACT Name Stonecipher, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 21, 2007 05:54 PM
Department Graduate Studies Phone 88366
Location Email stonecl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040962[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5, 20in, 2.0GHz SuperDrive #Z0C0
Serial No. QP5260L4SDW Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0053370, Adobe Creative Suite Premium Mac from P0050226(moved from 990460), Adobe CS3 Web Premium MAC from P0063081(installed as v.CS2 Fall 2007)

Wired NIC 00:0D:93:65:66:54

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jun 22, 2007 11:43 AM 
Task reassigned to Michael Orr.
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Michael Orr Jun 22, 2007 11:43 AM 
System was set to go into sleep mode after 12
minutes of non-use. Changed to "never" Problem
should be resolved.
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Michael Orr Jun 22, 2007 10:02 AM 
Mac may be going into sleep mode?
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Adam Bates Jun 21, 2007 05:56 PM 
This has happened a few times, never while she is 
in the room. She is going on vacation but here 
machine is available anytime between 8:00 and 
5:00 (when the main office is open).
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