Service Request Ticket - # 21214

Service Request Information

CONTACT Name Tolley, LaRon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 22, 2007 10:28 AM
Department Admissions Office Phone 88697
Location Email tolleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031304[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. F3JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835

Wired NIC 00:0C:F1:E7:AF:07

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Michael Orr Jun 22, 2007 10:51 AM 
Task reassigned to Joan Guralnick.
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Michael Orr Jun 22, 2007 10:51 AM 
Joan,

We didn't get WOU number on this when it was
originally called in.
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Michael Orr Jun 22, 2007 10:50 AM 
Setting needed to be changed in Firefox. Issue
resolved. Also changed the way wmv files were
handled by firefox to resolve another problem.
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Michael Orr Jun 22, 2007 10:40 AM 
We didn't get WOU number on this ticket when it
was originally called in. Please flag under Joan
when this task is completed.
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Skyler Gregory Jun 22, 2007 10:37 AM 
I called and he answered... Then hung up... I
don't know. I'll let this one sit for a while
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Michael Orr Jun 22, 2007 10:37 AM 
http://malektips.com/internet_explorer_6_0001.html
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Michael Orr Jun 22, 2007 10:37 AM 
Autocomplete needs to be turned off.
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Audrey Macken Jun 22, 2007 10:29 AM 
When he starts typing in his username on the 
email login page, the full username appears 
below. He would like to know how to keep it from 
doing that.
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