Service Request Ticket - # 21230

Service Request Information

CONTACT Name Burton, Laurie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 25, 2007 09:30 AM
Department Natural Science Division Phone 88345
Location Email burtonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030703[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 7L80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047503, Acorbat Pro 6.0 from P0047699, AdobePageMaker v7.0 from P0047699 moved from W#20030701(Math Office)for Laurie Burtion 05-2006 REMOVED 5-30-2006 SR#15120 Moved to W20080031

Wired NIC 00:0C:F1:E9:FF:B7

TECHS Submitted by Kate Bappe Contact kbappe@wou.edu 88069
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Kate Bappe Jun 25, 2007 03:41 PM 
She fixed it herself but says thank you.
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Kate Bappe Jun 25, 2007 12:08 PM 
She called back and said today or tomorrow she 
will be there 12:10 to 12:50.
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Michael Orr Jun 25, 2007 11:54 AM 
Called, left vm asking for times for us to come by
and set up the mouse for her. I'm pretty sure this
will be a straight forward "plug it in and go" ticket.
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Kate Bappe Jun 25, 2007 09:32 AM 
She would like help finding the mouse directory 
on her computer so she can install the new mouse. 
She will be in her office from 12:10 to 12:50. 
She said a note could just be left.
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