Service Request Ticket - # 21234

Service Request Information

CONTACT Name Friberg, Susie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 25, 2007 10:59 AM
Department Disability Access Services Phone 88250
Location Email fribergs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060626[Edit Inv] (opens in a new window) Bldg/Room APSC 405
Service Tag DMC3WC1 Description Dell Latitude D620, 2.00GHz, 4M L2 Cache, 667Mhz
Serial No. DMC3WC1 Location Notetaker laptop #1

CPU Intel Core 2 Duo T7200(4MB,2GHZ667MHz)


OS Software MS Office 2007 Pro Plus from P0061159 installed as Office Pro 2003

Wired NIC 00:18:8B:CB:02:99


Wireless NIC 00:1B:77:02:00:6C

TECHS Submitted by Kate Bappe Contact kbappe@wou.edu 88069
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jun 25, 2007 02:46 PM 
it is done.
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Myron Hoeckle (Student) Jun 25, 2007 02:35 PM 
typewell was installed, there was no shortcut to
the program.... disability added to the local
administrator group, typeWellTest wireless network
created.
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Myron Hoeckle (Student) Jun 25, 2007 12:29 PM 
Task reassigned to Myron Hoeckle.
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Kate Bappe Jun 25, 2007 11:04 AM 
Typewell is not installed on wou# 20060626[Edit Inv] and 
20060627[Edit Inv]. She just received the new laptop and 
would like typewell installed.
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