Service Request Ticket - # 21248

Service Request Information

CONTACT Name Hernandez-Hunter, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 26, 2007 09:36 AM
Department Multicultural Student Services Phone 88195
Location Email hernana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030823[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:10:FD

TECHS Submitted by Kate Bappe Contact kbappe@wou.edu 88069
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jun 26, 2007 10:08 AM 
They just needed ports activated. Directed them to
telecom. Closing ticket.
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Michael Orr Jun 26, 2007 09:59 AM 
Task reassigned to Michael Orr.
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Kate Bappe Jun 26, 2007 09:37 AM 
They moved a computer and the hookup that it is 
now in, is not working. They also have an open 
one that is not being used. They will be 
available all day.
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