Service Request Ticket - # 21250

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 26, 2007 10:28 AM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030721[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag BVC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. BVC0Y41 Location Storage Was Lori Palmer

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:FE:C0

TECHS Submitted by Kate Bappe Contact kbappe@wou.edu 88069
Primary Technician Contact ucsbanner@wou.edu 88926

Tracking

Entered by Date Memo
Banner Support
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jun 27, 2007 11:24 AM 
Task reassigned to Banner Support.
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Myron Hoeckle (Student) Jun 27, 2007 11:23 AM 
told her about the J drive switch, she needs
special permissions for the J drive folder from Brian
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Myron Hoeckle (Student) Jun 26, 2007 03:58 PM 
left a VM
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Joe Crowe Jun 26, 2007 03:56 PM 
Task reassigned to Myron Hoeckle.
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Brad Dougherty Jun 26, 2007 10:41 AM 
Task reassigned to Joe Crowe.
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Kate Bappe Jun 26, 2007 10:29 AM 
She doesn't have access to the program BI Query. 
Just brings up introductory screen but not 
program.
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