Service Request Ticket - # 21274

Service Request Information

CONTACT Name Turner, Judy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 27, 2007 03:40 PM
Department Phone 88327
Location Email turnerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030664[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. F660Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Macromedia Studio MX 2004 from P0052515, Pre 2000 Filemaker Pro 5.0

Wired NIC 00:0C:F1:E9:B6:1C

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jun 27, 2007 04:55 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Jun 27, 2007 04:55 PM 
taken care of
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Courtney Wehner Jun 27, 2007 04:20 PM 
She called back and said that she was on the 
phone and she is in her office ready for help.
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Courtney Wehner Jun 27, 2007 03:43 PM 
The printer is AALC.wou.edu She used to be able 
to print to it, but once they moved she can no 
longer print to it. The printer shows up on her 
print options in her computer but when she tried 
to print they are just sitting in the cue. She 
will be in till 5:30.
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