Service Request Ticket - # 21278

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2007 08:56 AM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050794[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. FPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700, Photoshop Elements v4.0 WIN License and Premiere Elements v2.0 WIN license from P0056366

Wired NIC 00:12:3F:95:22:A2

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact clubdubdub@hotmail.com 88925

Tracking

Entered by Date Memo
Audrey Macken
Email

Public
Entered by Date Memo
Audrey Macken Jun 28, 2007 10:19 AM 
He is able to access his local profile now.
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Audrey Macken Jun 28, 2007 10:19 AM 
Task reassigned to Audrey Macken.
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Courtney Wehner Jun 28, 2007 08:57 AM 
He will be in his office till 11a. Call him if 
they have to come after that time. He said if he 
does not answer he will leave his door open and 
unlocked. He is hoping to get this fixed today 
because he needs his desktop so he can do work.
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