Service Request Ticket - # 21296

Service Request Information

CONTACT Name Riester, Rose Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 29, 2007 09:14 AM
Department Registrar’s Office Phone 88184
Location Email riester@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050111[Edit Inv] (opens in a new window) Bldg/Room OFF none
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1
Serial No. 7YMWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Windows XP Pro Software blah

Wired NIC 22:33:34:35:45:45


Wired NIC 00:12:3F:90:4D:E9


Wireless NIC 00:11:22:33:44:3C


Wireless NIC 11:22:33:44:AA:BB

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Paul Lambert Jul 06, 2007 09:13 AM 
we got that figured out and life is, once again, grand
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Courtney Wehner Jun 29, 2007 09:16 AM 
She called and said that one of the computers is 
showing a pop up of letters over the numbers at 
on the test. She said that Paul knows what she is 
talking about and it happened last year. She went 
ahead and moved the student to another computer.
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