Service Request Ticket - # 21303

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 29, 2007 01:34 PM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020693[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 8QW4X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft XP Pro from old cpus P0032877, Adobe Acrobat 6.0, Office Pro 2003 from P0051751 4-2005

Wired NIC 00:07:E9:78:5F:35

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Michael Orr Jun 29, 2007 02:58 PM 
Task reassigned to Myron Hoeckle.
 Add Attachment
Michael Orr Jun 29, 2007 02:57 PM 
Myron did this. it's done.
 Add Attachment
Jonathan Guillen Jun 29, 2007 01:34 PM 
****This is an email****

UCS Help Desk:
 
I have a spare DVD drive which I would like 
installed in my computer at Video Production 
Services, room IT004B. This is for workstation 
WOU#20020693[Edit Inv]. The drive is on the desk near the 
computer. The CD-ROM drive in the computer can be 
removed and taken by UCS.
 
Thank you.
Add Attachment