Service Request Ticket

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Service Request Information

CONTACT	Name	Student, Student	Date	Jul 02, 2007 09:26 AM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20051088 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	HP LaserJet 4350dtn Printer #Q5409A#ABA
	Serial No.	CNGXB28674	Location	PDR
	Model	Q5409A	Hostname	bones.wou.edu
	Notes	duplexing, third tray maint replacement of fuser from P0080542 June 2011 SR42400 IP: 140.211.114.71	Ink/Toner Refill	HP 42A or HP 42X
	Wired NIC	00:14:38:9B:22:B1

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	ucshelpdesk@wou.edu	88925

Tracking

Entered by	Date	Memo
Print Credits			Email Public
Entered by	Date	Memo
Courtney Wehner	Jul 02, 2007 09:29 AM	Her name Francesia Morrison V00172952. #503-864- 4291. She said that she would like to have a call when this is completed. SHe is going to have to buy more credits for now because she needs to print out something for her class today. Bones is a student printer and it told her she was not authorized to print. But it did take her credits.	Add Attachment

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Courtney Wehner

Jul 02, 2007 09:29 AM

Her name Francesia Morrison V00172952. #503-864-
4291. She said that she would like to have a call 
when this is completed. SHe is going to have to 
buy more credits for now because she needs to 
print out something for her class today. 

Bones is a student printer and it told her she 
was not authorized to print. But it did take her 
credits.

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