Service Request Ticket - # 21319

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 02, 2007 04:34 PM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020704[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2G55X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office Pro 2003 from P0056071, Macromedia Dreamweaver, Adobe Acrobat 6.0

Wired NIC 00:07:E9:78:14:7E

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jul 03, 2007 10:00 AM 
All taken care of. Closing ticket.
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Michael Orr Jul 02, 2007 05:08 PM 
I need to remember to run a wsus.bat on all three
of these machines tomorrow.
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Michael Orr Jul 02, 2007 05:07 PM 
There were three computers with this problem
according to Camila. Two of them were available
for me to look at. The problem seems to be the
swap file being set to 350 megs. Set to system
manage. I'm going to go over tomorrow morning to
fix lori's machine. This should solve the problem.
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Michael Orr Jul 02, 2007 04:47 PM 
Task reassigned to Michael Orr.
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Michael Orr Jul 02, 2007 04:47 PM 
Going over to check it out.
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Adam Bates Jul 02, 2007 04:37 PM 
She says bringing up network files and printing 
takes a lot longer then usual. Their "Arial 
computer" and Camila Gabaldon are also having 
this problem.
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