Service Request Ticket - # 21321

Service Request Information

CONTACT Name Kosko, Kenneth A.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 03, 2007 09:07 AM
Department The Research Institute Phone 88751
Location Email koskok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041075[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 8200 - TRI Purchased - TRI# 87321043
Serial No. Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:02:B3:BD:89:30

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jul 03, 2007 10:41 AM 
Task reassigned to Michael Orr.
 Add Attachment
Michael Orr Jul 03, 2007 10:41 AM 
Showed him how to make and extract a zip file.
Problem solved.
 Add Attachment
Courtney Wehner Jul 03, 2007 09:11 AM 
When he tried to attach the folder by clicking on 
it it would open NOT attach. He needs to know how 
to get a folder attached to his email and get it 
sent off. He is not sure if he can even attach an 
entire folder. But he will be waiting for a call. 
He can be reached at the above ext.
 Add Attachment