Service Request Ticket - # 21326

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 03, 2007 10:58 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040360[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Sun Ray 1g Ultra-Thin Client #BAE-110-00
Serial No. MB043030640 Location Unknown

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:86:7D:1B

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jul 03, 2007 12:08 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Jul 03, 2007 12:08 PM 
The network cable was loose. It's fine now.
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Christian Mendez Jul 03, 2007 11:00 AM 
Student is trying to print a Word Document to 
that printer and nothing happens. Student DOES 
have print credits. It seems to be the printer 
Leonard says because the student is now printing 
from his machine.
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