Service Request Ticket - # 21327

Service Request Information

CONTACT Name Hernandez-Hunter, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 03, 2007 11:08 AM
Department Multicultural Student Services Phone 88195
Location Email hernana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030823[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:10:FD

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact swartzer@wou.edu 88795

Tracking

Entered by Date Memo
Ron Swartzendruber
Email

Public
Entered by Date Memo
Ron Swartzendruber Jul 03, 2007 03:42 PM 
I cleared the lockfiles for her and she can edit now.
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Myron Hoeckle (Student) Jul 03, 2007 02:26 PM 
Task reassigned to Ron Swartzendruber.
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Myron Hoeckle (Student) Jul 03, 2007 02:17 PM 
User name for Samuel Garcia is sgarcia.
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Christian Mendez Jul 03, 2007 11:11 AM 
Using Contribute so she can edit the Page, only 
certain pages she cannot edit. 

Error: you can't edit this page now because 
Samuel Garcia is currently editing it. Please 
contact webmaster for assitance.

Samuel Garcia is her workstudy student who has 
not touched the file in a long while. Scott 
Carter fixed this problem before.

She is available til noon, then after 2pm. 
Thursday anytime after 10am.
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