Service Request Ticket

Service Request Information

CONTACT	Name	Turner, Judy	Date	Jul 05, 2007 10:14 AM
	Department		Phone	88327
	Location		Email	turnerj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20030664 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dimension 4600, P4-2.80GHz
	Serial No.	F660Y41	Location	PDR
	CPU	Pentium 4-2.80Ghz
	OS	Unknown	Software	MS Office Pro from P0047320, Macromedia Studio MX 2004 from P0052515, Pre 2000 Filemaker Pro 5.0
	Wired NIC	00:0C:F1:E9:B6:1C

TECHS	Submitted by	Audrey Macken	Contact	clubdubdub@hotmail.com	88925
	Primary Technician		Contact	mhoeckle@wou.edu	88925

Entered by	Date	Memo
Myron Hoeckle (Student)			Email Public
Entered by	Date	Memo
Myron Hoeckle (Student)	Jul 09, 2007 02:45 PM	it was a script problem.	Add Attachment
Joe Crowe	Jul 06, 2007 03:58 PM	Task reassigned to Myron Hoeckle.	Add Attachment
Myron Hoeckle (Student)	Jul 05, 2007 10:46 AM	Task reassigned to Joe Crowe.	Add Attachment
Myron Hoeckle (Student)	Jul 05, 2007 10:46 AM	AALC.vbs, Line: 12,Char: 1, Network name not found.	Add Attachment
Myron Hoeckle (Student)	Jul 05, 2007 10:29 AM	Task reassigned to Myron Hoeckle.	Add Attachment
Myron Hoeckle (Student)	Jul 05, 2007 10:29 AM	heading over there.	Add Attachment
Audrey Macken	Jul 05, 2007 10:15 AM	She is recieving an error: Windows script host, network name cannot be found. She is able to cancel out of the error and login, but it continues to happen.	Add Attachment