Service Request Ticket - # 21344

Service Request Information

CONTACT Name Fortney, Olin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 05, 2007 12:19 PM
Department Deaf Studies and Professional Studies Phone 88708
Location Email fortneyo@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040748[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description iMac G5 20in 1.8GHz SuperDrive # Z096
Serial No. W8s0316BPP8 Location Under the tech in box

CPU G5 1.8GHz


OS Software OS X v10.4 Tiger upgrade from P0059093, MS Office Pro 2004 from P0051830 can also get transfered from W#990457 -Toast Titanium 5.0, Final Cut Pro 3, Photoshop 6.0, Omnipage pro X for MAC from P0041412

Wired NIC 00:11:24:70:C6:C6

TECHS Submitted by Catherine Bridge Contact cbridge@wou.edu 88069
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jul 05, 2007 12:48 PM 
Task reassigned to Joan Guralnick.
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Myron Hoeckle (Student) Jul 05, 2007 12:48 PM 
to close a task you have to mark it as completed...
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Catherine Bridge Jul 05, 2007 12:24 PM 
Previous task found: 21323. I am closing this 
task.
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Catherine Bridge Jul 05, 2007 12:20 PM 
Stopping his work. Will not start up at all.
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Catherine Bridge Jul 05, 2007 12:20 PM 
Been having this problem since last week and has 
had some people come look at it, but the problem 
persists.
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