Service Request Ticket - # 21360

Service Request Information

CONTACT Name Hargreaves, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 06, 2007 11:20 AM
Department Humanities Division Phone 88764
Location Email hargred@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040944[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag 46LGP71 Description Inspiron 700m, 1.60GHz/400MHz FSB, 12.1in WXGA
Serial No. 46LGP71 Location ITC Fee Payment (was Humanities Division Laptop)

CPU Pentium M-1.7 GHz


OS Software MS Office Pro 2003 from P0053329

Wired NIC 00:12:3F:80:04:88


Wireless NIC 00:0B:7D:25:63:DD

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jul 09, 2007 08:37 AM 
He cames in and I walked him through how to use
the laptop.
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Brad Dougherty Jul 06, 2007 11:30 AM 
Task reassigned to Brad Dougherty.
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Audrey Macken Jul 06, 2007 11:23 AM 
He will be going to a conference out of the state 
and wants to take the department laptop with him, 
so he can continue teaching his online class 
while he is gone. He doesn't really know what he 
can do as far as a connection. He will be around 
for a few hours this afternoon.
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