Service Request Ticket - # 21367

Service Request Information

CONTACT Name Whitmore, Tamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 06, 2007 01:55 PM
Department Phone 88587
Location Email whitmort@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Brian Witt Jul 17, 2007 11:43 AM 
She's all set
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Brian Witt Jul 17, 2007 10:51 AM 
Heading over
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Christian Mendez Jul 16, 2007 01:22 PM 
She is available after 2:30pm today.

she also mentioned that this week is pretty open 
if the techs cant catch her today, then they can 
just give her a call.
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Myron Hoeckle (Student) Jul 13, 2007 03:25 PM 
there office is closed today for soar no one was
there.
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Catherine Bridge Jul 13, 2007 09:18 AM 
She will be in the office today between 2 and 4 
or 5.
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Audrey Sundkvist Jul 12, 2007 02:12 PM 
Called and left a message asking for a new
timeframe we can setup her replacement computer.
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Audrey Sundkvist Jul 11, 2007 10:55 AM 
The machine is in inbox 7. It has been imaged,
named, bound, admins added, and updated. Tami said
she doesn't need any additional software than the
Microsoft Office, which is on there. Again, call
Tami at 3pm today and she should be available
for setup.
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Audrey Sundkvist Jul 11, 2007 10:33 AM 
Call Tami at 3pm today and she should be available
for setup.
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Audrey Sundkvist Jul 11, 2007 09:58 AM 
I used a Windows XP disk to take down the
partitions on the machine and it accepted the
image fine after that. Myron's prognosis was right.
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Audrey Sundkvist Jul 10, 2007 03:50 PM 
The machine is in inbox 7. It has not been imaged
at all. The ghost server is giving two different
errors.

This error occurs before a TCP/IP connection is
made and before Ghost asks for a session name.
(1) Error 19913: Unable to start TCP/IP.
Can't find DHCP server.
Possible network setup problem.

This error occurs after a TCP/IP connection is
made and after Ghost asks for a session name.
(2) Error 15210: An internal inconsistency has
been detected.

There's been no luck "googling" these errors.
Myron did find something that said Ghost may have
a problem with Windows Vista and partitions.
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Brian Witt Jul 10, 2007 10:47 AM 
Machine currently resides on Audrey's desk. 
Apparently there is an issue with the ghost server?
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Tricia Flaherty Jul 06, 2007 01:56 PM 
Equipment and Setup sheets will be in tech inbox 
soon
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