Service Request Ticket - # 21371

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 09, 2007 08:23 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20020744[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1800FP, Ultrasharp 18in flat panel LCD display
Serial No. MX-07R477-48323-364-0PL3 Location PDR
TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
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Entered by Date Memo
Brian Witt Jul 10, 2007 04:00 PM 
20010917[Edit Inv] has been setup. Inventory has been
adjusted to reflect the move.
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Brad Dougherty Jul 10, 2007 03:36 PM 
20010917[Edit Inv] is the replacement
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Brian Witt Jul 10, 2007 03:34 PM 
On it
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Brad Dougherty Jul 10, 2007 03:22 PM 
The monitor is going to garbage. Take an older 17"
flat panel over for replacement.
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Michael Orr Jul 09, 2007 09:42 AM 
Task reassigned to Brad Dougherty.
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Michael Orr Jul 09, 2007 09:37 AM 
Monitor's dead. Not drawing power.
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Michael Orr Jul 09, 2007 09:27 AM 
Heading over to take a look at it.
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Kevin Elmore Jul 09, 2007 08:25 AM 
This monitor has broken overnight.  They have 
swapped out another monitor as the station is a 
heavily used student worker machine.  This is a 
computer used by the library checkout staff in 
their back room.  All library hours are good to 
come in and work on it.
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