Service Request Ticket - # 21374

Service Request Information

CONTACT Name Turner, Judy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 09, 2007 11:02 AM
Department Phone 88327
Location Email turnerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030664[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. F660Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Macromedia Studio MX 2004 from P0052515, Pre 2000 Filemaker Pro 5.0

Wired NIC 00:0C:F1:E9:B6:1C

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Michael Orr Jul 09, 2007 11:40 AM 
Task reassigned to Joe Crowe.
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Michael Orr Jul 09, 2007 11:40 AM 
She said that today just after noon should be fine
for doing this.
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Michael Orr Jul 09, 2007 11:35 AM 
Joe's going to try moving the program and data to
a specific sub folder on the I drive so they can
use a generic mash login to take the tests and we
can get this off the V drive. I'm going to call
her and find out a time when no one will be using
the department I drive for about a half hour
period so Joe can move folders around and get this
set up.
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Christian Mendez Jul 09, 2007 11:04 AM 
Used the V: Drive in Spring Term. Tried to access 
a Study Skills Test: SBI

Somebody had loaded the V: Drive with that 
software and today she went to access the V: 
drive but it was missing. 

She is available:
All Day til 3:30pm today.
Tomorrow (Tuesday) after 9am.
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