Scanner is a local scanner connected through USB 
device. It is an ALL IN ONE DELL 
Scanner/coppier/printer/fax. The fax and printer 
settings are working just fine.

When you attempt to scan an error comes up that 
says:

Scan was not successful.
Make sure the all in one is powered on.
reconnect the usb cable.
restart your computer.

None of these troubleshooting steps has worked. 
Dell's troubleshooting software seems to assume 
that if you can print you can scan so no help 
there. Going to continue to tinker with it.

Called her back. This is a local scanner that's
set up on her machine. Users log her off and log
on as themselves to use it. I'm going to go over
and see if I can replicate the error so we can
have a record of it.

Called and left a message asking where exactly the
laptop is located, if it is Kimberly Jensen's or
the entire Social Studies department's, and to
please let us know when we can come by to look at it.