Service Request Ticket - # 21383

Service Request Information

CONTACT Name Birken, Jim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 09, 2007 02:52 PM
Department Advancement & Foundation Phone 88145
Location Email birkenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040831[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag 6XQNB71 Description Latitude D610, Pentium M, 760 (2.00GHz) 14.1 SXGA+
Serial No. 6XQNB71 Location PDR

CPU Pentium M 2.0 GHz


OS Unknown Software MS Office PRo 2003 from P0052524

Wireless NIC 00:90:4B:D7:58:E7

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jul 11, 2007 04:24 PM 
keyboard replaced. delivered.
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Michael Orr Jul 11, 2007 04:06 PM 
Part's here. Myron's installing it.
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Michael Orr Jul 11, 2007 04:06 PM 
Task reassigned to Myron Hoeckle.
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Joe Crowe Jul 10, 2007 03:28 PM 
part ordered
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Joe Crowe Jul 09, 2007 04:56 PM 
laptop is on my desk
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Christian Mendez Jul 09, 2007 02:53 PM 
The laptop lost the L key on the keyboard and it 
will not stay attached.

Available in the cottage til 5 everyday.
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