Service Request Ticket - # 21384

Service Request Information

CONTACT Name Birken, Jim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 09, 2007 02:55 PM
Department Advancement & Foundation Phone 88145
Location Email birkenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030630[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BTC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:81

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joan Guralnick Jul 09, 2007 03:23 PM 
Task reassigned to Joe Crowe.
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Joan Guralnick Jul 09, 2007 03:23 PM 
Joe, I know we should all be able to vent in 
this forum.  However, I don't think we should be 
venting toward each other.  This is a "real" 
ticket.  There was no reason why Cristian 
wouldn't think it was a real ticket.  Maybe he 
could have worded it differently.
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Michael Orr Jul 09, 2007 02:58 PM 
Task reassigned to Michael Orr.
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Michael Orr Jul 09, 2007 02:57 PM 
Brad's working on his computer remotely. This
isn't a real ticket. Closing ticket.
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Christian Mendez Jul 09, 2007 02:55 PM 
His Desktop is locked: The desktop is locked by 
dougherb

He thinks its because of a task.

again, available all day til 5 everyday.
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