Service Request Ticket - # 21388

Service Request Information

CONTACT Name Bentley, Larry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 10, 2007 07:42 AM
Department University Computing Solutions Phone 88975
Location Email bentleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060591[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Precision 690 Computer, 2.00GHz, 4MB L2, 1333
Serial No. 1C35VC1 Location PDR

CPU Quad Xeon, Two 2GHz Dual-Core Intel Xeon


OS Unknown Software

Wired NIC 00:19:B9:2C:25:AA

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Jul 10, 2007 10:25 AM 
he had made a corrupt video file. that was causing
the machine to lock premiere
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Myron Hoeckle (Student) Jul 10, 2007 09:18 AM 
Larry.....bah
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Michael Orr Jul 10, 2007 08:16 AM 
Task reassigned to Myron Hoeckle.
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Michael Orr Jul 10, 2007 08:16 AM 
This is essentially a duplicate ticket for ticket
21385. Assigning to Myron to do with as he likes.
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Mark Lyons Jul 10, 2007 07:47 AM 
Larry Bentley called to say that his computer is 
freezing up about ever 15 minutes. He said that 
Myron or Joe was going to come to check it out. 
Looks like this is a follow up of the call placed 
under Roy V. Bennett.
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