Service Request Ticket - # 21403

Service Request Information

CONTACT Name Braun, Debbie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 11, 2007 08:55 AM
Department College of Liberal Arts and Sciences Phone 14220
Location Email braund@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030595[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:47

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact 88925

Tracking

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UCS Tech
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Public
Entered by Date Memo
Kevin Elmore Jul 11, 2007 09:05 AM 
She called back and reported that the "Little red 
X" was gone and that things seemed to be running 
as normal.
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Kevin Elmore Jul 11, 2007 08:56 AM 
Debbie called to report a "Little red X" at the 
bottom of her Sophos screen that indicates that 
Sophos has failed to update.
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