Service Request Ticket - # 21418

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 11, 2007 03:41 PM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031290[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. F3JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835

Wired NIC 00:0C:F1:EA:10:41

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jul 11, 2007 03:51 PM 
Task reassigned to Michael Orr.
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Michael Orr Jul 11, 2007 03:51 PM 
Called and left a vm explaining the new features
of Sophos to her. Closing ticket.
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Courtney Wehner Jul 11, 2007 03:43 PM 
It says the Adobe Photoshop 3.2 is exhibiting 
suspicious behavior. It will allow her to X out 
of it. She is in UPCC A 101 and will be in and 
out.
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