Service Request Ticket - # 21423

Service Request Information

CONTACT Name Summers, Jill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2007 09:09 AM
Department Bookstore Phone 88300
Location Email summersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051173[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB81A1 FRU S#0619BB818C Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3B:A9:C3

TECHS Submitted by Catherine Bridge Contact cbridge@wou.edu 88069
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Jul 12, 2007 09:12 AM 
I've added a note to the ticket that's under Brad
noting that she called in today about this issue.
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Michael Orr Jul 12, 2007 09:12 AM 
Task reassigned to Michael Orr.
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Michael Orr Jul 12, 2007 09:11 AM 
This is a redundant ticket with ticket 21170. Brad
is currently working on this issue and will
contact Jill when he has a fix. Closing this ticket.
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Catherine Bridge Jul 12, 2007 09:10 AM 
She was having trouble with it before and Brad 
was able to help her. Now no longer working.
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