Service Request Ticket - # 21434

Service Request Information

CONTACT Name Hendrickson, Angela   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2007 04:27 PM
Department Center for Academic Innovation Phone 88042
Location Email hendrica@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040617[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag CX2QV61 Description OptiPlex GX280 SFF, Pentium 4, 3.2GHz, 1M, 800MHz
Serial No. CX2QV61 Location ITC 207 Storage (was DEP Receptionist)

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0051548

Wired NIC 00:11:43:BA:D3:31

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jul 17, 2007 04:42 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Jul 17, 2007 04:41 PM 
Done!
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Brad Dougherty Jul 17, 2007 03:55 PM 
Remove from: 20030327[Edit Inv] 
Install on: 20040617[Edit Inv]

Use the same version.
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Courtney Carlson Jul 17, 2007 03:43 PM 
She called back for Brad, he had stepped out on a 
call. Wanted to talk to him about moving a 
license. Left a message on Skype that she called 
back.
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Brad Dougherty Jul 13, 2007 09:46 AM 
Called and left a message letting her know the
below info so that she can make a decision on what
she wants to do (move a license or get a new one).

P0055324 Cost Each $71.30 QTY 3 
	SAB901 - IAS Student Station W#
20020078(installed as v7) INV2005-0179
	SAB901 - DEP/Terry House, Kate James W#20031286[Edit Inv],
Jennifer Keen W#20031292(installed as v7) 		
INV2005-0180
	License#40125241
	Organization: Western Oregon University
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Joe Crowe Jul 12, 2007 05:04 PM 
ummm...she's not in TRI
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Brian Witt Jul 12, 2007 04:47 PM 
Filemaker Pro v.8 licenses for TRI 
*********************************
P0052036 (ordered by TRI and Shaun Gatherum on
3/30/2005)

QTY of 14 multiplatform user licenses
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Audrey Macken Jul 12, 2007 04:30 PM 
She has a licensing question about this as well. 
If they need to get a license to add it to this 
computer, she would prefer that it be taken off 
of a different computer to accomodate that. If 
not, then she just needs to have it installed on 
this computer. Either way, she would like a call 
back to confirm.
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