Service Request Ticket - # 21435

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2007 05:07 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040973[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5H42P71 Description Inspiron 6000, Pentium M, 1.60GHz,2MB,Cache,533MHz
Serial No. 5H42P71 Location PDR 2023 Giveaway

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0053186

Wired NIC 00:12:3F:D1:4E:F2


Wireless NIC 00:12:F0:87:61:0A

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Jul 17, 2007 10:18 AM 
Delivered by Myron.
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Brad Dougherty Jul 13, 2007 09:32 AM 
Replacement request submitted.
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Michael Orr Jul 13, 2007 09:01 AM 
Task reassigned to Brad Dougherty.
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Skyler Gregory Jul 13, 2007 08:35 AM 
Called, left a vm for a description on what the
problem is with the cord before we order a new one.
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Sarah Callaway Jul 12, 2007 05:08 PM 
Student worker Eric called in saying that a 
laptop powercord needs to be replaced
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