Service Request Ticket - # 21470

Service Request Information

CONTACT Name Brown, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 17, 2007 01:24 PM
Department Natural Science Division Phone 88265
Location Email brownk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030851[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. D4F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:38:E2

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jul 17, 2007 01:45 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Jul 17, 2007 01:45 PM 
I brought her a new keyboard and all is well.
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Courtney Carlson Jul 17, 2007 01:27 PM 
Spilled soda in her keyboard, tried to clean it, 
space bar still not functioning. Requesting a new 
keyboard.
In office today until 3:15
Gone tomorrow, wont be back next week or the week 
after. Back end of July .
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